Last Updated: 2026-10-08
Welcome to Visiojoy!
These Terms of Service ("Terms") govern your use of the Visiojoy website at https://visiojoy.com ("Website") and the services provided by Visiojoy. By using our Website and services, you agree to these Terms.
1. Description of Service
Visiojoy is an AI creative platform that provides AI-powered tools for generating and editing images and videos from text descriptions and reference media. Our services currently include:
- Text-to-Image generation
- Image-to-Image transformation
- AI-powered Image Editing (including Image Unblur / photo sharpening)
- Text-to-Video generation
- Image-to-Video generation
We may add or remove features at any time without prior notice.
2. Eligibility and User Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using Visiojoy, you represent that you meet this age requirement.
When you create an account with Visiojoy, you must provide accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
3. Credits and Subscription
Our services operate on a credit-based system:
- Users can access credits through subscription plans (Starter, Pro, Studio), by purchasing credit packs (available to all users), or through the free tier (signup credits, with a 30-day expiration)
- Different AI models and quality settings consume different amounts of credits
- Unused subscription credits do not roll over to the next billing period; annual plans grant credits monthly, and unused monthly credits do not accumulate
- Credit pack credits do not expire while your account remains active, and are not reset when you renew or cancel a subscription. They are forfeited if you delete your account
- Credits are used in this order: subscription credits first, then free credits, then credit pack credits
- Credit consumption varies based on model selection and quality settings, and we may adjust the number of credits each generation requires
- Some image models are available only to users who have made a purchase (a subscription or a credit pack). Other features, including our most advanced image models and private generations, are available to active subscribers only and are not included with credit packs
Full pricing details, including monthly and annual plan tiers, are available on our pricing page at https://visiojoy.com/pricing.
4. Generated Content Ownership and License
Content generated using Visiojoy belongs to you, subject to the following:
- Once you have made at least one successful payment (a subscription or a credit pack) that has not been fully refunded, all content you generate after that first payment may be used for personal and commercial purposes, including content generated with free credits
- Content generated before your first successful payment, and all content generated by users who have never paid, is licensed for personal, non-commercial use only
- You may not claim copyright ownership over AI-generated content in jurisdictions where such content is not copyrightable
- You grant Visiojoy a non-exclusive, royalty-free, worldwide license to use your generated content and inputs for operating, maintaining, and improving the platform, and for promotional and marketing purposes
- Visiojoy currently processes all AI generation through third-party API providers and does not use your content to train its own AI models. If this changes in the future, we will notify users in advance and provide a meaningful opportunity to opt out before any such use begins
- You may not use generated content for illegal purposes
Content sharing and copy-protection controls, as well as the full statement on model training, are described in our Copyright Policy at https://visiojoy.com/copyright-policy.
5. Acceptable Use
You agree not to use Visiojoy to:
- Generate content that is illegal, harmful, or violates others' rights
- Create deepfakes or misleading content intended to deceive
- Generate explicit adult content or content involving minors
- Infringe on intellectual property rights of third parties
- Attempt to bypass usage limits or security measures
- Resell or redistribute our services without authorization
- Upload images containing personal data of others without consent
6. Data Processing and Privacy
We collect and process user data in accordance with our Privacy Notice at https://visiojoy.com/privacy-notice. By using our services, you acknowledge and agree to our data collection and processing practices as described in the Privacy Notice.
7. Third-Party Services
Visiojoy uses the following third-party services to provide its functionality:
- Stripe: Payment processing (your payment information is handled directly by Stripe and never stored on our servers)
- Google: Authentication services (OAuth)
- AI Model Providers: Third-party AI services for image and video generation
Your use of these third-party services is subject to their respective terms and privacy policies.
8. Service Availability and Disclaimer
While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. AI generation times may vary based on server load and complexity of requests.
DISCLAIMER: AI-generated content is provided "as is" without warranty of any kind. We do not guarantee the accuracy, quality, completeness, or suitability of generated content for any particular purpose. Results may vary and are not always predictable.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISIOJOY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, data, or business opportunities
- Any damages arising from service interruptions or data loss
- Any content generated by or through our services
Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Refund Policy
Refund eligibility depends on the type of purchase (monthly subscription, annual subscription or credit pack). Please refer to our Refund Policy at https://visiojoy.com/refund-policy for the refund windows and conditions.
11. Intellectual Property Rights
The Visiojoy platform, including all software, algorithms, trademarks, and documentation, is protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our platform without explicit permission.
12. Termination
We may suspend or terminate your access to our services immediately and without notice if:
- You violate these Terms
- Your usage poses a security risk to our platform
- We are required to do so by law
- We discontinue the service
Upon termination, your right to use the service ceases immediately. We are not liable for any refund of unused credits upon termination for cause.
13. Changes to the Terms
We may update these Terms from time to time. If we make material changes, we will notify users via email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
14. Dispute Resolution
Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiation. If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Delaware.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Email: support@visiojoy.com
Website: https://visiojoy.com/contact
Thank you for using Visiojoy!