Privacy Policy for Visiojoy

Last Updated: 2026-01-14

Thank you for visiting Visiojoy ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://visiojoy.com (the "Website") and our AI creative services.

By accessing or using the Website and our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

- Name: We collect your name to personalize your experience and communicate with you effectively.
- Email Address: We collect your email address for account creation, authentication, order confirmations, and important service updates.
- Payment Information: We collect payment details to process your subscriptions and purchases securely. Payment information is processed by Stripe and is not stored on our servers.
- Account Credentials: We store authentication data to manage your account access.

1.2 Usage Data

We collect information about how you use our services:

- AI Generation History: We may store records of your AI generation requests for service improvement and to display your generation history.
- Generated Content: Images and other content generated using our AI tools may be stored temporarily or permanently based on your account settings.
- Usage Statistics: We track credit usage, generation counts, and feature usage to provide accurate billing and improve our services.

1.3 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as:

- IP address and geographic location
- Browser type and device information
- Browsing patterns and page interactions
- Referral sources

This information helps us enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your data for the following purposes:

- Account Management: Creating and managing your user account
- Service Delivery: Processing AI generation requests and delivering results
- Billing and Payments: Processing subscriptions, credit pack purchases, and maintaining payment records
- Customer Support: Responding to your inquiries and providing technical assistance
- Service Improvement: Analyzing usage patterns to enhance our AI models and user experience
- Communication: Sending service updates, promotional offers (with your consent), and important notices

3. Data Sharing

We do not sell, trade, or rent your personal information to others. We may share your data only in the following circumstances:

- Payment Processors: We share necessary information with Stripe for payment processing
- Service Providers: We may use third-party services for hosting, analytics, and email delivery
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user data may be transferred

4. Data Security

We implement industry-standard security measures to protect your data:

- Encrypted data transmission (HTTPS/TLS)
- Secure storage with access controls
- Regular security audits and updates
- Limited employee access to personal data

5. Data Retention

- Account Data: Retained while your account is active and for a reasonable period after deletion
- Generation History: Retained based on your account type and settings
- Payment Records: Retained as required for tax and legal compliance
- Cookies: Session cookies expire when you close your browser; persistent cookies have defined expiration periods

6. Your Rights

You have the following rights regarding your data:

- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Visiojoy is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. We may notify you via email about significant changes.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: [email protected]
Website: https://visiojoy.com

By using Visiojoy, you consent to the terms of this Privacy Policy.

Last Updated: 2026-01-14 Thank you for visiting Visiojoy ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://visiojoy.com (the "Website") and our AI creative services. By accessing or using the Website and our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website. 1. Information We Collect 1.1 Personal Data We collect the following personal information from you: - Name: We collect your name to personalize your experience and communicate with you effectively. - Email Address: We collect your email address for account creation, authentication, order confirmations, and important service updates. - Payment Information: We collect payment details to process your subscriptions and purchases securely. Payment information is processed by Stripe and is not stored on our servers. - Account Credentials: We store authentication data to manage your account access. 1.2 Usage Data We collect information about how you use our services: - AI Generation History: We may store records of your AI generation requests for service improvement and to display your generation history. - Generated Content: Images and other content generated using our AI tools may be stored temporarily or permanently based on your account settings. - Usage Statistics: We track credit usage, generation counts, and feature usage to provide accurate billing and improve our services. 1.3 Non-Personal Data We may use web cookies and similar technologies to collect non-personal information such as: - IP address and geographic location - Browser type and device information - Browsing patterns and page interactions - Referral sources This information helps us enhance your browsing experience, analyze trends, and improve our services. 2. Purpose of Data Collection We collect and use your data for the following purposes: - Account Management: Creating and managing your user account - Service Delivery: Processing AI generation requests and delivering results - Billing and Payments: Processing subscriptions, credit pack purchases, and maintaining payment records - Customer Support: Responding to your inquiries and providing technical assistance - Service Improvement: Analyzing usage patterns to enhance our AI models and user experience - Communication: Sending service updates, promotional offers (with your consent), and important notices 3. Data Sharing We do not sell, trade, or rent your personal information to others. We may share your data only in the following circumstances: - Payment Processors: We share necessary information with Stripe for payment processing - Service Providers: We may use third-party services for hosting, analytics, and email delivery - Legal Requirements: We may disclose information when required by law or to protect our rights - Business Transfers: In the event of a merger or acquisition, user data may be transferred 4. Data Security We implement industry-standard security measures to protect your data: - Encrypted data transmission (HTTPS/TLS) - Secure storage with access controls - Regular security audits and updates - Limited employee access to personal data 5. Data Retention - Account Data: Retained while your account is active and for a reasonable period after deletion - Generation History: Retained based on your account type and settings - Payment Records: Retained as required for tax and legal compliance - Cookies: Session cookies expire when you close your browser; persistent cookies have defined expiration periods 6. Your Rights You have the following rights regarding your data: - Access: Request a copy of your personal data - Correction: Request correction of inaccurate data - Deletion: Request deletion of your account and associated data - Portability: Request your data in a portable format - Opt-out: Unsubscribe from marketing communications To exercise these rights, contact us at [email protected]. 7. Children's Privacy Visiojoy is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. 8. International Data Transfers Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws. 9. Updates to the Privacy Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. We may notify you via email about significant changes. 10. Contact Information If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: Email: [email protected] Website: https://visiojoy.com By using Visiojoy, you consent to the terms of this Privacy Policy.